2010年12月4日星期六

The character that medical services (achieve formerly arrange)


Medical Marijuana - USA


The substance that the hospital serves even if points to cure to just offer medical services to serve reachs its mass, it can be satisfied have the need that just serves use value to medical services, include fame of figure of acceptance of technology of diagnosis and services, attitude of attending to guests, service, hospital, society to wait, can bring the contented feeling of additional benefit and mentally and trustful sense to the patient, the need of mentally is reached on spirit of can contented people. Understanding medical services to serve character is the fundamental premise that compose builds harmonious doctors and patients to concern.

One, medical services aeriform sex


Before medical services cannot pass the physical feature of its oneself to be bought in consumer, be evaluated appraisal. Happen when the service only when, suffer from square ability to examine its quality. Accordingly, suffer from when just purchasing a service, always feel than buying materiality the product assumes more risk. Have square very difficult perception and judgement its quality and effect, the quality that medical services and effect cannot leave subjective experience of the patient, suffer from the quality actor of low quality that just cannot decide before consumption hospital medical services, satisfaction. Serving quality is the difference between the patient expectation to the service and the actual perception to the service. Accordingly, suffer from just nurse to medical services the expectation psychology of the service and the quality that perceptive psychology is deciding medical services, namely medical services is with medical services behavior means exists, the feeling that the patient serves to medical services is after accepting a service. Have the risk that just buys to reduce, the commendation that normally they believe close friends, hospital socially fame and the consumptive experience in the past. The requirement suffers from the aeriform sex that medical services to just must simplify flow of diagnosis and services, raise medical services to serve quality, improvement environment of go to a doctor, reinforce pair of visible parts reveal and recommend, model favorable diagnosis and services to serve figure, good public praise is established in masses, control hard cost and reasonable collect fees, make suffer from just feel safety, comfortable, convenient, be at ease ability attracts more patients, just be helpful for compose establishing relationship of harmonious doctors and patients.

2, medical services is impartible from the gender


The production of tangible corporeal product and consumption are two separate courses. The manufacturing process that medical services and consumptive process undertake at the same time, suffer from just should face cure to protect personnel directly, participate in cure to protect personnel to offer the course that medical services directly. The patient is produced and consumption cannot depart on time, be in whole in offerring the course that medical services nurses, participate in ability of the patient to make directly medical services nurses the service offers hold water, for example: Emperor of Liang of ∏ of haze of fish hawk of  of capture of Kuo of impossible of  of Li of decadent of Gao of archives of Li of  of ∪ Song Ping pigs  denounces neon of  of school  capture to pledge Xi be jealous of invades benzene glair joke character buccal Xia knocking at accept directly acute communicable diseases of extensive of sole of Zhuang of administer  coerce pings  is denounced thank buccal murder; Crowded all censure analyse of the acute communicable diseases that mail Pie keeps  plant  of  of model of an ancient nationality in China of Huang Qianhuan  aing kind of sweet grass and any of several hot spice plants falls frequency of agitate of  of Lu of Kun of  of the  that make a horizontal inscribed board is troubled by persimmon Tan Ren of Hui of Jiao of choke of  of  of ǎ of Tiao of arrogant of any of several hot spice plants of tip of  of bank brilliant over sixty years of age is bright

3, medical services otherness


Medical services has very big otherness, process of diagnosis and services needs cure to protect personnel and relevant personnel to participate in, need suffers from just be participated in and interact, add those who serve process and result to cannot go against a gender, make standardization very hard so. Cure protects the difference of personnel oneself quality, different person, time, environment have difference, patient the difference of subjective consciousness, bring about even if same medical services its quality standard to also can have very big difference. For example, as a result of skill of medical personnel mentation, service, effort degree those who wait is different, the service that the medical personnel in same hospital provides is discrepant, although same public health worker is offerred the service falls to there also may be difference on quality in different energy condition. For instance, because suffer from body of square intellectual level, economy standard, individual to wait character,differ, affect the quality of the service and result directly. Still for instance, as a result of medical personnel and suffer from square an interaction, of the different time that serving in buy and consuming a process, even if same public health worker to same have the service that just provides, also because the meeting is bilateral the mood at that time wait for a reason and put in difference. The otherness that medical services makes suffer from just be in process of go to a doctor, than buying materiality corporeal product assumed bigger risk. Because quality of diagnosis and services lacks a changeless standard and the commitment that unite quality standard, medical establishment is controlled hard and control a process quality and forecast service result, accordingly, this need medical establishment must pay bigger cost to build and safeguard the brand of oneself, make the core competition ability of oneself, the impel power that carries a brand will attract a patient.

4, medical services dies easily quality


Serving the main field that is different from corporeal product is cannot by keep in storage, carry, manufacturing car won‘t be bought possibly, but can by storage, sell again next, but the aeriform sex that serves as a result of medical services, impartible reach from the gender hard the character such as standardization, be stored impossibly consequently. Cure protects personnel to repeat impossibly forever provide the service that has provided before, every time medical services nurses measure is different. Be like the common appendicitis operation in the hospital, each operation is different, above all patient different, operation applies reach assorted nurse, anesthetist to differ, operation program is different, operation doctor applies the operation of the operation also has difference, because this hospital just is in,duplicate appendicitis operation, but cannot duplicate operation serves. What medical services is easy die the change that sexual characteristic makes medical services demand is irregular, offer and demand is affected each other, medical establishment must prepare necessary establishment and personnel to provide on-line medical services, if do not have active management,more important is, will appear the jam of demand height or of demand trough offer superfluous, for example, emergency call room is busy idle forever not all, one day or when a few days do not have emergency call patient very idle, had emergency services patient very busy, occasionally one hour comes patient of a few emergency services, doctor nurse often busy hurry-scurry, not day and night turn even the axis, but this kind of circumstance often cannot adjust artificially, the hospital can adjust with good system only, add medical services when occurrence patient height. This requirement hospital deploys facilities of medical personnel, hospital and medical services equipment to should be a basis in order to have square demand, accordingly, the hospital with high level should be to suffer from square satisfaction to spend tall hospital, is not the hospital with large scale.

5, sex of ethics of medical services, commonweal sex


Medical services offer carry out by medical establishment, medical services industry regards social security as a respect of the system, country and government often offer certain finance support and special trade policy, the purpose should ensure the primary medical services of social member and healthy level namely, contain certain commonweal sex. Accordingly, medical services a benefit of ambitious attune society, the hospital should serve at whole society, make social benefit and economic benefits organic and unified. Economic benefits also should be told while the ethical sex that the hospital serves, commonweal sex decided it must insist to be the first place in social benefit, in order to enhance hospital actual strength, improve the level that serves for the patient and result. Because the economic atmosphere of different country is different, medical services the difference with commonweal degree and limits constant presence, but governmental agree carries a dweller the responsibility of sex of commonweal of sanitation of primary medical services, let actively need medical services to return to the market especially, in order to assure the healthy basic rights and interests of broad masses, such ability alleviate masses sees a doctor difficult, see a doctor expensive issue.

6, medical services random sex and normative sex


Same disease, traumatic, in make a diagnosis and give services of different medical establishment, the likelihood reachs completely different outcome. Same disease is asked for in different and individual symptom, body won‘t just the same, same disease is in with similar drug different and individual reaction is different also, some reaction often unpredictable. Be like penicillin of well-known commonly used medicine, allergy history understands first before be being used namely, make a skin try by operating rules next, serious consequence also can be caused when somebody does a skin to try however, this kind of harm cannot investigate the duty of hospital and medical personnel. As a result of the random sex that medical services and normative sex, individual hospital serves or to the evaluation of individual service is quite complex, as a result of the commonweal sex of the hospital, cannot use onefold the biggest the outstanding achievement that changes gain index to evaluate a hospital, ideal hospital yields index is less investment and make the healthy level of whole country has bigger rise.

7, sex of medical services time and successional


Time is life, seize every minute and second wants in cure and rescue patient process. Of acute scar, urgent disease and chronic patient seasonal come on finish inside the time limit that in waiting for requirement medical services to serve, must asking. If our country Ministry of Public Health begins a hospital to run year of requirement in the activity in the whole nation,emergency call of 3 class hospital is received the phone should be multiplied inside 5 minutes have 5 opportunity 8 packets (custody of lung ventilator, electrocardiogram machine, heart report is divided quiver machine of appearance, dynamoelectric gastric lavage, dynamoelectric suck phlegmy implement, tracheal incision; 10 minutes should reach the spot inside 5 kilometers limits; The patient is entered emergency call should begin to deal with inside 5 minutes; The preparation before good method should be made inside 30 minutes when require urgent operation; Emergency call doctor is not handled, each disease area is urgent inside the courtyard consultation doctor (by the requirement the second line that should be area of disease be invitationed is on duty total doctor of doctor or be in hospital) should reach the designated position inside 10 minutes. Additional, the hospital wants to suffer from square go to a doctor in order to go to the lavatory to arrange the job, on Saturday, Sunday is majority has the time that just can rule freely, hospital service is not due the cent of holiday. Accept a patient to see a doctor, illness observation and remedial requirement are successive uninterrupted, all sorts of job arrangement should get used to medical services to work successional requirement, build medical history for example archives, fixed hold wardmate meeting and suffer from the system that just maintains long-term connection to wait.

8, object of medical services is extensive gender and characteristic


Medical services wide, far and near, all trades and professions, men and women. But, they had better be to selection of medical services " fasten sick " , such hospitals are existing to have potential demand in great quantities to suffer from square, accordingly, the hospital should satisfy social iatrical requirement as far as possible, face a society actively to develop the medical services such as health management, healthy check-up to serve the market, at the same time hospital job gets society of all sorts of conditions and environment restrict, also cannot leave a society the support of each respect, must do work of good public relations. Additional, we also should see, in medical services, service object body or mental psychology respect are having certain anguish, very strong to the dependence of medical establishment, exorbitant to treating expectation to be worth, and because pay the differs to serve demand to diagnosis and services administrative levels of ability also each are not identical, because this is in,pay attention to while medical services extensive sex, should see individual demand of the person more, refine diagnosis and services to serve the market, in order to satisfy the serves to different type diagnosis and services need of patient of disparate arrangement of ideas.

9, asymmetry of relation of the doctors and patients in medical services quality


As a result of the asymmetry sex of medical information, in relation of doctors and patients, suffer from often just be in concern with dependent asymmetry flimsily. Have the knowledge that just did not make below most circumstance themselves restores health and technical ability, must depend on cure square technical knowledge and skill, and cannot judge the quality that the medical services that cure just provides serves. Above all, of medicine professional very strong, the supply that medical services just carries long special study and work of competence of clinical practice ability, become the one party that has information advantage; However the demand that medical services square, because embarrass to serve the medical message of supply square semmetry in order to get with medical services, become the one party of news inferior position. Next, medical domain still has a lot of from the area, the complexity of human body physiology, pathology, diversity and individual otherness, deciding modern medicine always is the development in be being explored ceaselessly, below a lot of circumstances, the remedial effect of the disease and prognosis are an overall probability only, cure just is delivered to the patient hard enough, accurate medical information. The demand that medical services just is mixed because of devoid medicine knowledge information, the amount that cannot decide the medical services of oneself disease circumstance and need serves, the remedial plan that most circumstance lays a can passive acceptance to medical services supply to just ask or suggest. However, in the interest drive below, the supply that medical services often just is in by right of oneself the advantage position of information field " revulsive " what the patient undertakes medical services is excessive buy. In the meantime, the price that the medical services that demand of medical services just wins to its serves is reasonable also make judgement hard, after just asking according to supply when demand to medical services the service undertakes paying fee just, once control curative effect fruit and demand finally,anticipate just abhorrent, produce issue of doctors and patients easily.


Medical services is a kind of special service, the physical feature that passes its oneself not easily makes the patient undertakes evaluate and be perceptived to its before buy, cannot undertake forecasting to medical services process and cure, the course that medical services produces needs cure to try hard just not just, need to suffer from more square participation and cooperate, master the character that these medical services only, ability has specific aim ground adopt countermeasure and measure to come more the form of relation of doctors and patients that compose proposes harmony is built.

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