Medical Massage Full Body Arm
Legionary hospital is the main component of national sanitation facilities, also be the main body that legionary Wei Qin ensures and core, should load already at ordinary times the job such as precaution, medical services, health care, want to offer war Wei Qin to ensure a service for army again. To fulfil new mission of new level of very new century, with respect to requirement army the hospital must face battlefield actively, get used to the market actively, carry out seriously fulfil " it is with the person this " thought, active practice " it is a center with the patient " service concept, consider and begin human nature to change a service, strengthen construction of service connotation quality further, ceaseless promotion serves safeguard actual strength integratedly, quicken a hospital good rapid development.
1 Existing state of affairs of development of medical services is brief comment
Medical services is hospital job core, also be the lasting theme that hospital construction develops. In 21 centuries already entered service economy period today, each industries serve consciousness in aggrandizement, optimize service segment, paying close attention to a requirement closely taller and taller, can control a career to promote decline the person of success or failure -- service object, the inevitable result that this since socioeconomy develops ceaselessly, also be the basic mark that human oneself demand promotes ceaselessly. Medical services industry also is such, service object also develops to have a patient already by single in the past patient, also have system of Kang Qun of healthy crowd He Yajian. In market competition, the service already was considered as by people newest, the competitive strategy of the richest effect and method, the competition between each medical establishment will be more intense, legionary hospital also has no exception, the situation that face will be more grim, optimize medical services to serve connotation quality construction further only, the incincible position that ability base oneself upon competes at the market.
In medical establishment, as the change of medical services mode, medical services a target -- the patient already satisfied at materially no longer have, seek the contented sense of higher rate however, take seriously and special longing is respected, get admiration and respect. This serves with respect to need medical services, must the service concept with new follow closely, improve continuously ceaselessly, widen further service territory, add new model, implementation serves whole journey to change, whole journey serves detail to change, detail serves human nature to change, human service is full member change a requirement, in order to satisfy a society the diverse demand that different crowd serves to medical services.
2Medical services human nature changes the basic intention of the service
2.1
Serve the definition that serves with medical services
Service, " dictionary of contemporary Chinese language " the explanation is: For collective (or of others) interest or for some kind of career job. Medical services is to show personnel of medical major technology relies on medical technology to be the process of disease of patient make a diagnosis and give services and activity to wait. Medical services is not " medical services " with " service " two simple addition, it is to show in medical establishment medical personnel uses medical academic knowledge, the medical services equipment with advanced have the aid of and service facilities, for patient disease rehabilitation and society other crowd carries out the floorboard of the working process such as precaution, medical services, health care and humanitarian consideration. Medical services includes technical service and blame are technical service, call again " good service " and " soft service " . Technical service basically is to show the diagnosis and services that support science and technology and advanced equipment provide for the patient nurses service, be not a technology to serve is to show cure protects personnel to accompanying a technology to serve the humanitarian care that provides for the patient and life to take care of the floorboard that waits for respect service, both is of relative to character, be mutual depend on sb or sth for existence, cannot cut apart like that to come absolutely; Technical service is deciding to be not the content that the technology serves and style, be not a technology to serve is right technical the complement of the service and perfect, the effect that affect and restricts technical service and quality rise.
2.2
Human nature and human nature change those who serve a concept to put forward
Human nature is the changeless nature in human behavior, it is to build in consciousness of valued of the expectation on character equality foundation. In daily life, our everybody is not single natural person, have biology person, animal person, society person and class person at the same time 4 kinds of attribute, before two attribute belong to the natural person‘s category, two attribute belong to the attribute of social person after, certain regime and historical condition are affected and restricting the formation of the person‘s nature namely. Human nature changes a service to be in namely be based on advocate and carry out a person to manage an ideology originally, and the new service concept that offer, core is to take appropriate kind, those who offer the job of the field requirement such as contented patient health, affection, psychology is wraparound with floorboard. Accordingly, human nature changes a service, must insist to be a principle in order to respect a patient, with foundation of simple easy behavior, with comfortable for the condition, direct with satisfying diversity to be, it is in order to ensure the patient is satisfactory essential. Before offerring medical services to serve, we should be considerate replaces patient or consider of other service object, in letting they are being accepted and use a service, feel convenient with comfortable, and can stand upon one‘s dignity; In the service, should as far as possible reduce the trouble with service needless object and investment, of the defence psychology that should respect a person and individual privacy right defend demand, make serve an object to use a service medium and do not feel embarrassed or at odds.
2.3
Medical services the intention that human nature changes
Medical services human nature to change, hold to namely " it is with the person this " service idea, the characteristic that serves a target from medical services and individual character set out, specific aim ground begins medical services to nurse service, make medical services nurses especially service more need of the life rule that accords with people, life and psychological demand, more suitable in season acting tide and modern life concept, make serve an object to enjoy content to be worth somewhat, content exceeds the service of high quality hospital of a value. Tell wraparoundly even if: The hospital uses those who be full of the milk of human kindness to see a doctor environment and service measure, let a patient include family member, colleague, healthy He Yajian the service object such as health crowd experiences humanitarian consideration.
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