2010年12月14日星期二

From community clinic service of implementation medical services interlinks 0 breakthroughs [turn]


"Universum Medical - Holistic Medical Center


"To the end of this year, we will achieve 200 linkage, next year the hope can open 800 even 1000. " those who say this word is not some cafes or the boss of snack inn, however Hangzhou is fast Geng Haibo of CEO of limited company of management of investment of health medical services.

Fast health medical services is the company that a major provides community medical services to serve. Geng Haibo thinks: "Showing the case in the 70% above in the hospital actually is disease of chronic, old person, respiratory tract the indisposition such as infection, not was necessary to go up at all those 3 armour hospitals that are main task with scientific research, clinic of community medical services wants to change somewhat a little on the exterior only even, everybody also can be willing to try. " then he began second half of the year 2006 program, medical services system of home basically is returned at that time is metal pail, hospital system is more leakproof. Or of only a few private clinic is wholesome establishment extreme difference, or is extremely high end, the price is expensive unusual, lack serves an orgnaization in the light of the medical services of broad citizen estate. Because Geng Haibo‘s target wants to become community medical services to serve a supplier namely this at that time, the common disease that basically is community dweller, frequently-occurring disease, chronic provides service of fundamental medical services. The community that they tell is to be enclothed probably 10 thousand to the left and right sides of 15 thousand person, area that walks 15 minutes to be able to arrive, and service of fundamental medical services basically is to show the primary diagnosis and services of common disease, frequently-occurring disease, chronic, senile disease is reached nurse wait for average doctor to protect the service that can handle and visit a patient at home, service sending medicine. For this, they are in every clinic, the about 150 spaces of smooth rice, provide 2 whole family doctors and 2 nurses, adscititious one guides assistant doctor manages, the exterior to clinic, establishment and flow seeing a doctor undertakes standardizing unity designing, how is detail collected to every patient data, every patient should accept the advisory Dou Youming of how long‘s fine provision. Of course, the equipment of clinic and doctor ability are limited, exceed them to serve the case of illness of limits, prepared to turn go each green passageway of large hospital.

Practice up to now, they year turnover exceeds 100 million yuan, among them because infection of the upper respiratory tract perhaps catchs a cold,the disease of 49.8% suffers from is look for those who come to come. Current, the city such as city, power sea, Chengdu opened fast Kang Zaihang to interlink, become the throughout the country‘s biggest medical services to serve chain orgnaization. But medical services industry values brand reputation more than other industry. For this fast health strategy is: In order to serve tree brand. Fast health undertook on the service a lot of improve. It is the attitude of attending to guests that the flow that see a doctor and cure protect above all. According to fast health flow, disease suffers from when taking the door, clinic guides cure can welcome inquiry state actively, and by guide cure is brought go doctor there see a doctor. At that time the doctor also needs to greet accost patient actively. If be an examine, the doctor needs to help a patient write basic material, input computer network, such patients come the 2nd times all data all ready. "Domestic general clinic does not have these. " Geng Haibo is very complacent oneself " pioneering work " , standardized fast health flow and basic and formal. Important is, this one measure improved the image of clinic, have the hope that serves with major to disease, and benefit and do not expend, because they do not need to go the doctor with the famousest employ, 2 do not need to add costly equipment. They even rigid regulation doctor and nurse want ground of with a kind and pleasant countenance and every patient communication 20 - 30 minutes, establish battalion to carry the ministry is in charge of technically controlling service flow, organize extensive investigation in every quarter, satisfaction of the medical services quality that assesses every clinic, attitude of attending to guests, client is led, combinative cure protects the outstanding achievement of personnel, come assess their bonus.

Of course, in good clinic platform backside, fast health still have a very giant IT department, geng Haibo uses IT technology them can conceivable long-range consultation, health seeks advice, health grooms, the short message reminds and nurse the service establish ties rise. Future is fast health upgrade will along clinic -- community hospital -- hospital of prefectural class people -- structure of this one pyramid expands 3 hospitals up, the trustful rate of such clinic also can increase subsequently.

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