VVH-TV News -- Lyme Disease: Medical Nightmare (Part 2)
My impressions:
From beginning of Chinese reforming and opening, come to the American that China invests, have eye absolutely.
With answer star medicine joint-stock abandon large stockholder position, see its mind and breadth of spirit.
Li Bijing: I special esteem this group, their company is in go 229 years the development between, not need for me, this process is how great. We and the contact of answer star are a year ago, the foresight of wide prosperous of Guo of main old boss allows its company I am impressive, of course neither one company is to rely on one the individual‘s glamour to be able to develop rise. Actually a lot of fund want bankroll, but the spirit respecting property of answer star group makes a person touch, administrative layer does not put on airs, every high level is in everyday work hard, with us a lot of is nod jointly.
I have feeling greatly to this!
2010-10-14 17:54:47 origin: Warton knowledge is online Chinese edition (Shanghai)
Li Bijing (RobertaLipson) , a female of Judaic descendants United States of eye of fair green jade is in the 30 many first time year ago comes to China, begin its to be in on Chinese land from now on the bold experiment of medical services industry. She started company of medical apparatus and instruments of the mutual benefit in the United States and brand of service of high-end medical services harmonious home hospital.
A foreigner wants to serve a domain to gain a success in Chinese medical services, far more than at wanting to be in when time comes to proper place. Tenacity, patience and the flexibility of poineering home also are crucial factor. To this, nasidake appears on the market company, year the president Li Bijing of company of the mutual benefit in the beauty that sales revenue is 171 million dollar (RobertaLipson) the lady has experience greatly. The mutual benefit in the United States is one faces Chinese market to provide the service of medical services health, company that supplies equipment of large medical services. The company was in the harmonious home hospital of Beijing practice 1997 (UnitedFamily Hospital) at present gradually to China each main city dilate, for more and more China affluent group offers the high-end medical services of western type to serve.
Li Bijing comes to China in the 30 many first time year ago, begin its to be in on Chinese land from now on the bold experiment of medical services industry. Territory of medical services ever was Chinese policy relatively conservative, get the domain of heavy control, and two years medical services reform recently advancing quickly, li Bijing‘s career is beginning those who get policy level to answer.
In China‘s similar stirring poineering story too numerous to mention one by one, the different point of Dan Libi Jing depends on, regard the Judaic descendants of eye of green jade of a golden hair as American, she chose China before a lot of years. 1979, li Bijing comes to China, be in China full 31 years, she was able to witness the happening of Chinese miracle. Change to also affect the cause of her oneself in profundity: In the patient that harmonious home hospital sees a doctor, native land China citizen is increasing; And her career great ambition, note in what got answer star group this year in July endowment with the help, latter is one of China‘s biggest private investment groups. These metabolic itself are the figure footnote that China changes.
An American, not far 10 thousand lis will to China establish medical services career, be what element attracts her to come to China after all? If why do poineering work in China is if why do poineering work in China,she? How she runs the group of a culture that cross a state? What suggest to managing medical services to serve course of study to you can give out? Warton knowledge is online special interview Ms. Li Bijing.
Warton knowledge is online: You come to China for the first time was 1979, that times China is very unfamiliar still to the outer world, why can you have fun at to China?
Li Bijing: I begin the project of a course at high school times to Chinese happening interest, the girl that chummery stays in is the 2nd acting overseas Chinese, and the hamster that my parents is the 2nd generation is Judaic and emigrant, discover China emigrates and Judaic immigrant has the place of a lot of likeness on culture, for instance both and special take education, family seriously, have coadjutant mind, get used to social environment of change, begin to learn sociology later, pay close attention to both culture to compare.
American president Buddhist nun allows to overcome Song Fanghua when 1972, I am attending a college when those, always say on newspaper " sleep dragon begins come round " , let me increase gradually to Chinese interest, college graduate assumed office 1976 at the United States company of a large pharmacy -- first clever. That times, american company is returned generally to China very unfamiliar. Cometo China? Their meeting reaction says, "Did you become mad? " trade is such, prep let alone makes investment, be in nevertheless 1979, I still find an opportunity, come to China for the first time.
Warton knowledge is online: That moment China is quite backward, culture difference big, why can you hold to all the time now?
Li Bijing: When just coming, did not think of to be able to stay in China all the time, discover China and distinction of the outer world are so big later, just want to stay truly. Acting 1970, chinese hospital simply whats are done not have, the doctor can have stethoscopic pretty good. A large hospital has 9 cardiogram only, vintage X smooth opportunity, equipment of modern medical services comparatives deficient, b exceeds had not seen, machine of nuclear magnetic resonance, CT is have no way speaks of more. At that time, although do not foreknow,go to China today‘s achievement, but I believe China can go forth certainly, and Chinese hospital needs modern technology and contemporary tool particularly, if oneself serve as a bridge, can participate in from a certain angle, drive this kind to change, I feel very significant.
On the other hand, what what the life that is in China experiences and experience before recognizant idea and me is completely different, this offerred the perspective that observes the world is new for me, the individual can acquire more things, if be in the United States, I am distinguished with Everyman it doesn‘t matter.
Warton knowledge is online: Live in China, do poineering work more than 30 years, what is the biggest feeling?
Li Bijing: Growing rate is too fast really, be in China 30 years, although time is very long, but very difficult still imagination can find China to develop a so fast nation so, before thinking back to 20 years, the China 10 years ago, every 10 years of metropolises are completely different, very marvelous.
Say a truth, the change of medical services domain is relatively a few slower, feed rate of reform of system of 9 years of medical services is being accelerated recently, governmental expenses is increasing, the official‘s understanding also is in promotion, each just form such consensus stage by stage: Communal and wholesome system resolves the medical services demand with general collect main people, the part buys the crowd with strong capability to be able to enjoy high-end medical services to serve a field with resource, foreign capital or civilian battalion capital is OK fill the demand space of this respect.
Warton knowledge is online: You begin to do poineering work in China from 1981, how do at that time begin?
Li Bijing: There is a co-worker to call Li Qiongjiu before this, it is Jew of the 3rd acting United States, live not far from my home, some earlier nevertheless each other do not meet time, her high school works in Chinese cafeteria, knew the restaurant manager of a foreign citizen of Chinese origin, later amative marriage. She learns in Beijing University at that time, understanding hind cooperates together, rented a little room, main family belongs is two typewriter, the company names " the mutual benefit in the United States " , basically make the entrance of medical services equipment.
At that time, china closes quite relatively, the entrance of equipment of full medical services is accused by the 4 officials control of foreign trade branch completely, countrywide demand is purchased by them, each district offers application to them. These officers are very honest, but lack professional information, buying what consult occasionally when equipment is very backward learning report. 1979, I ever asked an expert to taking 6 B to exceed an instrument to come to China from the United States, give a capital 600 doctors lecture, most person had not heard this is in the United States even instrument of special already all-pervading.
Our job, study an analysis together with these foreign trade officials namely, they need why to be planted equipment, we are looking for the United States which supplier price is reasonable, the technology is reliable, still can offer after service arrangement, go purchasing next, the entrance goes to China. Later, we begin to find corresponding orgnaization to become a sole agent. Inchoate moment, foreign trade branch still has worry, the person that allows a hospital only listens to technical introducing, must not they indicate him capacity, the specification comes from which hospital; But they also discover slowly, we reliable, letter has been gotten, allow to provide a service to the hospital directly.
What at first acts as agent basically is B exceeds, colour exceeds, begin to import the laser that operation and cure use, diagnostic equipment later, the growth of this part business all the time very fast, it is the dimensions of dollar of several ten million at present, of the mutual benefit in rise and labelling the United States with harmonious home two big advocate business Wu.
Warton knowledge is online: Why can you choose to cut medical services to serve a field 1994?
Li Bijing: Before this, we did the equipment of 10 the coming year to introduce. It is at the beginning of 90 time, many Chinese hospitals equip already pretty good, but in service, management, cure and maintain the software level such as patient rights and interests, have the room that improves in great quantities. I once had observed the friend gives birth to the child‘s process in China, even if got best at that time medical services, looking in me also is endure hardships occasionally.
We also have an opportunity to accompany the official of Chinese Ministry of Public Health and local sanitation orgnaization to go to the United States, they see American medical services mode, classics regular meeting says, "Extremely good, disinfect the flavour of water without Chinese hospital, efficiency is tall also " , but can say again, "Do not do in China " . I hope to be able to establish sample book of a new pattern to China, have referenced value to public hospital.
At that time this more resembling is an experiment, did not think of to there can be how old business opportunity in the future at that time, know this investment has an opportunity only but also have particular risk, because have a certain quantity of foreigner only, rich the little part Chinese that rise may be interested.
Warton knowledge is online: How obtain the license that begins medical services in China at that time? The process that make preparations how?
Li Bijing: Chinese policy level is opened to medical services domain a little hesitant from beginning to end, till recently two years, just be sure civilian battalion capital and foreign capital are developing high-end iatrical effect slowly, allow its to serve a respect to produce effect in the medical services of contented and disparate arrangement of ideas. And at that time, think of without the person medical services can make profitability activity, china also restricts foreign capital to invest medical services, we and official of Ministry of Public Health talk about the plan that invests a hospital, is initiative reaction " how is this likely? " , we were persuading person respect to spend a large number of time.
After getting governmental principle agrees, whole examined and approve a process to build 185 rules, involve trade of Ministry of Public Health, classics appoint, plan appoint, city building branch many branches. Should acquire amount of examination affix one‘s seal today not little how many, but officer manner a lot of, begin to agree with the brand of our concept and harmonious home. The fund that establishs the first hospital at that time basically originates the mutual benefit in the United States appears on the market in Nasidake the 10 million dollar of financing.
Another difficulty are doctor origin. Want to look for a good doctor in abroad, tell him, we plan to open hospital of a profitability in China, ask him to put out him clinic, say good-bye with the patient, persuade it is very difficult to rise; Chinese doctor is more troublesome, come to harmonious home mean refuse " iron rice bowl-a secure job " , because the government is right at that time the policy of foreign capital hospital is not Anacreontic also, only ironside just is willing to come.
Warton knowledge is online: Compare public hospital, where is the service characteristic of harmonious home?
Li Bijing: In China the system of public hospital falls, patient amount is much, pressure is great and the budget is minorrer, regular doctor income is very few, want to assume pressure of very big iatrical, naturally impossibly sufficient time provides very good service. What harmonious home uses is to make an appointment system, can assure the time that see a doctor and quality adequately, and the whole family doctor that every patient has him, can know your body state not only, still can understand the setting data such as domestic situation, remedial process can be arranged as a whole. Be in Chinese hospital, touch commonly on which doctor looks which, everybody runs to see expert outpatient service, and outer family can visit surgical department only, and we provide whole family service, if have need, can find a relevant medical services team, negotiate medical services plan together.
The environment seeing a doctor of harmonious home whole also is very comfortable, with Everyman impression medium hospital is widely divergent, we special attention the infection control of the hospital, prevent alternate infection.
Look in me, the biggest distinction may be in guarantee system of medical services quality. The evaluation standard of Chinese hospital, often visit bed and hardware facility, and criterion values our evaluation mark how to assure to see a doctor more the quality of the process and standardization, from entrance guard, cleaner till nurse, doctor, we pay attention to the standardization of flow very much, through the system design and detail canal accuse, let a patient experience first-class service and esteem.
Warton knowledge is online: Do present dimensions and medical services harmonious home is the network distributed how? How will develop in the near future?
Li Bijing: We from Beijing the first hospital expands the 2nd, development process is very long, basically be the market immature, investment policy is not Anacreontic be caused by. But current external environment is already special and mature; Look from oneself condition, at present group of system of company culture, hospital culture, operation, leader is mixed talent resource course is accumulated for years, enough and powerful the operation that can support many places, and we also have adequate capital to do this business.
Hospital of Beijing harmonious home is in extend, bed digit will increase 120 pieces from 50 pieces; In Guangzhou we are designing a larger hospital, will be in finishing 2012; The hospital of Shanghai has piece of several ten bed, additional, still set a few clinic. Current, we wait for city of Chinese second line to be in in Tianjin, Nanjing, Qingdao, Chengdu the project with new consideration. I believe, there are 10 several littoral southeast China a service that the city has sufficient consumptive capacity to enjoy harmonious home to offer.
Warton knowledge is online: Current, what does the group that enjoys service of harmonious home medical services basically have, the scale of Chinese patient if why?
Li Bijing: Basically be a foreigner at first, the person see a doctor of near 40% is Chinese citizen now, this crowd at first basically is star, include personage of major of finance of big bank president, high end, entrepreneur to wait later now, still have a lot of " the sea returns " .
Besides Beijing Shanghai, did not come to harmonious home the service object of other city network, basically will give priority to with Chinese affluent group, they can enjoy very good service in Chinese other sphere, be in alone only medical services domain, often need to queue up, want to owe favor even, and it is here, need not call look for a relation to be able to get high grade medical services building, believe they were not met very accept.
Warton knowledge is online: Regard medical services of a foreign capital as the company, serve a domain to be able to encounter what policy is restricted in medical services at present, what to expect policy level is in to open or be adjusted of the respect?
Li Bijing: Current, the change of policy environment basically is mixed in the manner of decision-making layer recognizant respect, nevertheless, the policy that has had materiality is favourable, for instance, pair of hospital derate are 3 years previously business tax (tax rate is income 5% ) , now is permanent absolve, nevertheless, hospital gains tax rate is top still 25% , and a lot of high-tech, outside the company that includes a field is 12.5% , hear this respect can have adjust. I believe policy will be more loose.
Still have a few reform, in also advancing a process allegedly: Doctor charter can be hanged in a hospital only now, ministry of Public Health about the doctor hold respect of course of study will publish new regulation, charter can be hanged in two hospitals, very helpful to advantage of resource of service of harmonious home promotion; Next one is cure is protected, present policy is the hospital accepts a government completely to fix a price only, ability enjoys cure to protect, this is not done in high-end hospital, but our patient often is right cure guarantees the group with the biggest contribution, at present the principle agrees with Beijing patient of harmonious home hospital enjoys the share cure to protect, than serving like, we collect fees 30 money, public hospital is 10 money, can enjoy cure to protect entirely, the medical service that also can enjoy 10 money in harmonious home so is protected, price difference is the patient buys sheet of one‘s own accord.
Warton knowledge is online: Last year, answer star group invested one of China‘s biggest private investment groups the mutual benefit in the United States, harmonious to driving home is in China the enterprise develops, what profit having? To China‘s burgeoning entrepreneur, the impressions of your individual how?
Li Bijing: I special esteem this group, their company is in go 229 years the development between, not need for me, this process is how great. We and the contact of answer star are a year ago, the foresight of wide prosperous of Guo of main old boss allows its company I am impressive, of course neither one company is to rely on one the individual‘s glamour to be able to develop rise. Actually a lot of fund want bankroll, but the spirit respecting property of answer star group makes a person touch, administrative layer does not put on airs, every high level is in everyday work hard, with us a lot of is nod jointly.
The branch of medical services equipment of the mutual benefit in the United States has incorporated with the section with answer relevant star, both formed a joint-stock company, share resource, harmonious home is dedicated make medical services, the affiliation of answer star pushed outspread measure greatly, they have the position of real-estate project inside countrywide limits, understand the requirement of each city more, perhaps meet to our dilate helpful; Besides wholesome system, they have extensive connection in other arrangement of ideas, this is changed to harmonious home this locality very helpful. So experience, clever investor cares the development of harmonious home, be willing to give good idea, we are very willing.
Warton knowledge is online: Harmonious home present medical services group considers internationalization, how you undertake crossing the management of culture?
Li Bijing: Found inchoate, the experience difference of the Chinese in the group and foreigner is very big, each other also do not understand, the likelihood is apart from defection bigger, but now, each other begin to be familiar with, the history that we run to also have ten years, from cross culture management field, not inchoate so big challenge.
But the management that steps service of culture medical services, chinese and Western square the difference of two individual departments is very big still. E.g. , what the west pays attention to is medicine of a case of a physically strong patient running a high fever or suffering from such disorders as stasis of blood, everything should say evidence, and Chinese this respect has a difference, for instance the doctor of traditional Chinese medicine was experienced so old, basically say experience, is not to say a test, a lot of doctors of Chinese think special also safety, and this is planted experience consciousness can be taken not self-consciously other in running a course, come. And foreign doctor can object, there is contradiction in this respect.
Next, in our flow, if have,emphasize not successful, do badly, even the place of person of injury of within an inch of, want to have sound report system, the purpose is not err of individual where saying which thing should punish him, say which flow still has careless omission however, we should be corrected. But in China traditional environment falls, appear to be able to have doubt to this.
Warton knowledge is online: Harmonious home how the action of look upon traditional Chinese medical science?
Li Bijing: We value the doctor of traditional Chinese medicine‘s action very much. The most typical case is, the collaboration of Guangzhou just is courtyard of a large traditional Chinese medical science, come in the system that we hope service of will excellent doctor of traditional Chinese medicine absorbs whole and harmonious home very much. Doctor of traditional Chinese medicine and Western medicine each has his strong point, each other have a lot of OK and interactive places. We give a patient a chance, can enjoy the help that the doctor of traditional Chinese medicine offers, also be right the patient bears the blame.
Harmonious home present hospital, have acupuncture services, all sorts of doctor of traditional Chinese medicines such as the massage that still offers American form serve. Quite personage of partial foreign nationality also is happy to accept, the doctor of traditional Chinese medicine is in the United States extraordinary popularity, especially acupuncture.
Warton knowledge is online: The foreigner that does poineering work to thinking of China now, what proposal do you have?
Li Bijing: Governmental concern is very main, china is an an economy system that gets administration height control, but still right way affects a few policy, establishing the 925 programs in the process now for instance. For instance, the the Chinese People‘s Political Consultative Conference attended a meeting yesterday the problem that discussion cure corrects, they very welcome us to offer a proposal. Say from this meaning, china is put in certain democracy in certain domain, quite democratic still even, be willing to accept the opinion of common people. If can narrow the distance with the government, build conversational space, you have very good proposal to be able to affect decision-making way. It is very important also that this is in abroad.
Next, I feel should much to communicate, seek the osculatory opportunity with social all circles, play the idea with good guild, I myself now is trustee of beautiful chamber of commerce, the trustee of commission of trade of Sino-US whole nation, carry these channel, the person of understanding is more.
Of course, if you just want to send big money, is not to participate in Chinese development, make openly contribution, then I feel to had better not come. The proposal that makes clear you only is for the interest of own company only not only, also be for social interest at the same time, ability gets more accredit and communication chance.
Li Bijing: Sino-US medical services " ambassador "
2010-08-10 14:23:51 origin: Chinese new era
Li Bijing of gainer of award of Great Wall fellowship
Roberta
Lipson
President of group of harmonious home medical services
Citizenship: The United States
1972, just go up in Kangnaier big the Li Bijing of one sees press: The Buddhist nun overcomes Song Fanghua, the gate of Sino-US association is opened afresh. It is thenceforth rises, li Bijing begins to learn " East Asia history " , and she is interested in Chinese history most especially.
"Await me in those days special to China curiosity, china is the country of a so influential on the history force. If be opened afresh, regular meeting produces a lot of very interesting things. " Li Bijing is right " Chinese new era " say, although she also does not know what to can produce, but was full of to China however yearning.
1979, the first year after Chinese reforming and opening, li Bijing if wish,set foot on this land eventually. The business of imports and exports of medical services equipment pursues in China from 80 time, be in Beijing to 90 time open hospital of the first foreign capital -- harmonious home hospital, li Bijing was created inside course of study one numerous.
At first, li Bijing is the will most advanced medical apparatus and instruments and technology introduce China, later, she runs the hospital with advanced west again and serve a concept to take China. Her assiduous to the career pursuit got travel together inside course of study not only approbate, also got the applause of government of Sino-US two countries.
On October 1, 2002, american government the outstanding contribution that to commend she makes for Sino-US commerce, the Bao power Er that American Secretary of State holds the post of when was Li Bijing to issue personally in Washington " award of Secretary of State " . On June 7, 2010, beijing government grants her 2009 year again " award of Great Wall fellowship " . In 10 bear the palm person in, li Bijing is only woman, also be the exclusive delegate of medical services industry.
What him refer does poineering work in China is successful, the identity that Li Bijing says a foreigner is in go up somehow helped her. "If be female of a China, think the Chinese make it in 80 time a few things are very difficult. Although Chairman Mao said early ‘ the woman can carry half the sky on the head ‘ , but it is very difficult that the female should do poineering work in China. " Li Bijing says, and because she is a foreigner, so although was done a few looking at that time is " mysterious " thing, pressure also is met relatively a few smaller.
Of course, besides the individual‘s effort, she appreciates domestic support even, because oneself job is very busy, because this husband is developing the contribution of child respect,should compare her big. In the meantime, there still is the baby-sitter that two companies child grows in the home. Now, these two people also became their domestic member.
3 sons of Li Bijing part now is 18 years old, 16 years old mix 14 years old, they ask via regular meeting: Mom, when do you retire? "To today nevertheless I also fail to answer them this problem. " Li Bijing says, occasionally she also surpriseds, oneself stayed in Chinese time to had exceeded 30 years! However, she is right Chinese be sentimentally attached to, to Beijing love to grow day and day however.
30 years, li Bijing spent a paragraph of the best time in life in China, she established a family here, made a career. And to a country, pass 30 years as Bai Ju however unoccupied place kind brief. "30 years short, no matter China is realized giant leap in each respect such as society, science or economy. Only one had the nation of tremendous enthusiasm and goodness, ability realizes all these! " Li Bijing is right say, "This also is the reason that I fall in love with China. "This also is the reason that I fall in love with China..
Impossible task
1979, li Bijing comes to the China that long for day and night eventually. Her right now, had worked two years in company of pharmacy of an United States. Just obtain when the enterprise that cross a state batch when entering Chinese market, li Bijing becomes the first clerk that the company expedites.
After coming to Beijing before long, li Bijing discovers entrance of medical services equipment is a market that deserves mining. Pass the collaboration with head office of imports and exports of Chinese chemical industry, li Bijing introduces in a steady stream of the United States‘ advanced medical services equipment China ceaselessly. Those years, a person went Li Bijing almost great river north and south of China, she visited numerous hospital, explain the function of all sorts of medical services equipment and mode of operation to them.
Good times don‘t last long, 1981, the company that Li Bijing is in is bought. The new boss exit to medical services equipment disinclination, the decision cancels relevant professional work. Dan Libi Jing however not be willing to part with or use leaves China. Finally, another colleague of she and company decides to establish a new company, give a name for " the mutual benefit in the United States " , continue to run original business.
As a result of working reason, the official of Ministry of Public Health that Li Bijing often has an opportunity to recieve China and hospital dean are done to the United States make an on-the-spot investigation, although they are opposite,the United States‘ advanced medical services condition and level of management express to approbate, but express to want to realize all these in China however unlikely. Li Bijing is very open-eyed: "Do I ask them why? " the reason that the other side listed a lot of economy and system respect, dan Libi Jing says: "Won‘t, sooner or later, chinese hospital also can be accomplished! " the Li Bijing in those days did not think of, after 10 years, her word can become reality.
Although settle down in Beijing, also was used to gradually do a Peking Man, but every arrive when unripe child, li Bijing or choice return the United States. It is her not only, the foreigner of very much at that time work is in Beijing is not willing to see a doctor to Chinese hospital, it is the problem of the language on one hand, on the other hand they also are not at ease to medical services of home.
Li Bijing realizes gradually, introduce abroad‘s advanced medical services device merely China is insufficient, administer foreign medical services even and serve a concept to also introduce China. But the China in 80 time, want hospital of open civilian battalion to be not easy thing, it is hospital of a foreign capital what is more,the rather that more. Till the happening of a bagatelle, just make Li Bijing resolved, change everything thoroughly.
A dusk Autumn 1989, li Bijing accompanies friend of a China to be produced to the hospital. In that famous a hospital for gynaecology and obstetrics, only two nurses are in be on duty, confront the lying-in woman that bears hard sorely, they are too busy at all attend to. After the puerpera is sent into delivery room, li Bijing also can stand in the corridor with somber lamplight to await anxiously with numerous family member only, before dawn went at 2 o‘clock, also neither one nurse comes out and their explain circumstance
Enter 90 age, chinese government begins to allow foreign capital to be in Chinese open hospital, but requirement foreign capital holds a scale to must not exceed 90% . Li Bijing feels is moment action. From 1991, she begins to seek a partner in Beijing. Final, chinese academy of medical sciences agrees to cooperate with the mutual benefit in the United States.
It is to seek a partner merely this one thing, with respect to the time that used her 3 years. Nevertheless, worse thing still is from the back. "Although the country has policy, but a lot of leaders are not approbated on the manner however. They feel China is born how possibly the medical establishment of a productiveness! " Li Bijing says, since 1994, they begin the leader of go canvassing Ministry of Public Health, but the other side feels their idea is approximately a kick in one‘s gallop.
Nevertheless, clever Li Bijing still found the breach that persuades a government: "I tell them, the open of foreign capital hospital makes those who be helpful for Beijing favorable investment climate, attract personages of more outstanding foreign nationality to stay in China. " this one view as expected be successful. In the meantime, below the help that leads in Chinese academy of medical sciences, through communication of 3 years, li Bijing acquired batch of relevant article 1996 eventually.
By 1997, harmonious home hospital builds stage road in Beijing eventually. In June 1998, during Du Fanghua of American president Cline, harmonious home hospital is formal practice, the Dai Li of • of Williams of minister of American business affairs when those comes round to be its cut the ribbon at an opening ceremony personally.
The person that walks into harmonious home hospital can surprised, because here resembles a hospital far from, more resembling is a comfortable hotel. Clean old hall is putting comfortable sofa, adorning beautiful flower and greenery, big one horn is located cafes. In the meantime, because used air conditioning of laminar flow type, whole hospital interior is without the odour that disinfects liquid medicine, this virtually also reduced the psychological pressure of patient and family member.
"The idea that we want to let people transforms somewhat. " Li Bijing says, it is before in the impression of Chinese common people, civilian battalion hospital is the sort of opening that be the same as in Xiaohu in, treat venereal small hospital, public praise is very poor. "We should let everybody see, civilian battalion hospital also can be high grade polyclinic! Civilian battalion hospital also can be high grade polyclinic!!
Harmonious home mode
The fixed position of end service object of harmonious home hospital is in China the high-end crowd of foreign nationality personage and China, however practice before long, harmonious home hospital greeted a far visitor that comes from Shandong.
That is one has been pregnant the accurate mom of 7 many months, because die young slink and unfortunately,ever was a child before, see the information of start business of harmonious home hospital from newspaper when her, take car of suffer from excessive internal heat to come to Beijing instantly. At first, the staff member fears she does not understand the distinction of harmonious home hospital and public hospital, hard the charge related the burden, did not think of she is already ready full the cash of one satchel. Occupy is harmonious after domestic hospital, although she once more slink, the child‘s body is very frail also, but look in the understand without being told of essence of life of doctor and nurse, after a many month, mother child left hospital smoothly.
Nowadays, on the wall of corridor of first floor of hospital of Beijing harmonious home, stick full the group photo of the new student baby that comes from world each country and parents. Their complexion is different, but the smile that everybody is permeated with happiness on the face.
In fact, department of gynaecology and obstetrics is a section office with harmonious home the famousest hospital. Practice at the beginning of, they introduced the United States " unifinication ward " mode, pregnant woman from be in hospital, wait for birth, labor to restore and Mu Ying is the same as room, it is to be in a room. And the hospital in home, pregnant woman should be in different link flounder at each ward. "Our work develops around pregnant woman, like wanting to let them feel them resemble empress. " Li Bijing says.
It is pair of pregnant woman not just, all patients that see a doctor in harmonious home can get close service. For example, they establish wait to see a doctor of patient of guiding of person specially assigned for a task in the entrance of the hospital. In the meantime, they still set the information desk of completely open mode in every floor, convenient patient and employee communicate.
Of course, want to recieved the harmonious home hospital that comes from different country patient in great quantities to also notice the issue of the language everyday. "According to the statistic this year June, the patient that in Beijing harmonious home sees a doctor comes from 118 different countries and area, among them a lot of patients do not know Chinese completely. " Li Bijing says, need not worry nevertheless, hospital " the patient serves a ministry " the staff member can be offerred flower, a variety of language helps such as day, law, Spain, Arabia. If the patient needs, meeting whole journey accompanies the staff member of patient service ministry whole process seeing a doctor.
Like the patient, the doctors of harmonious home hospital also come from at world each country. Current, the scale of the foreign nationality of the hospital and Chinese doctor is 1: 1. Before these doctors that have different education and culture background are joining harmonious home hospital, medical services concept also each are not identical. "Accordingly, how to let them work below common standard, form a group, it is a very big challenge. " Li Bijing says, to come true " unified " , they ask from the JCI level that defends life form attestation to combine committee according to international medical services at the beginning all doctors. 2005, hospital of Beijing harmonious home also obtained JCI international attestation.
In the meantime, harmonious home still introduced the system of whole family doctor that implements generally in western developed country. This is one kind is for center, family with the individual what unit, community is limits is successional, omnibus the Medical Protection that reachs harmonious sex serves. Every come to the patient of harmonious home, what should accept whole family doctor first is preliminary diagnose and treat, be like necessary word, whole family doctor can recommend specialized subject doctor further according to the patient‘s circumstance. Such patients can shun blind seek medical advice, serve from the services that can receive major at the beginning.
In addition, li Bijing is the earliest still will " personalized medical services " the concept takes China. Actually, this kind " personalized medical services " be equivalent to providing a private doctor for everybody. Every doctor will be long-term comprehensive attention " patient " health offers medical services to seek advice from kimono Wu, include disease precaution and fixed check-up reminder, still can help the life style with their undesirable give up even. And once the illness happens, private doctor still can help the specialized subject doctor with patient appropriate introduction, become one of treating a group.
"Because built long-term service concern with the patient, private doctor can make a patient long-term hold healthy position. " Li Bijing says, "After we do not hope the patient is falling ill ability go to a doctor, and should accomplish disease precaution in front. And should accomplish disease precaution in front..
The medical services level with harmonious remarkable home, it is with the person this served a concept to get a patient very quickly approbate. Practice after two years, year outpatient service quantity achieves 37 thousand person-time, achieved balance of profit and loss.
The difference of system and concept, also make harmonious home formed as disparate as public hospital profit pattern. In the income of current and public hospital, the scale of income of medicines and chemical reagents exceeded 50% , and be less than in harmonious home 10% . "The main income of harmonious home comes from serve at medical services. " Li Bijing says, they will " service " see the most valuable share in be the job.
"We all services develop around the patient. " Li Bijing says, because this is when choice doctor, besides should have excellent medical skill and bilingual capacity, agree with the concept of harmonious home even. "We hope he has exalted moral character, the most exalted in his memory thing should be help person, is to earn money not just. is to earn money not just..
The seed of the hope
Nowadays, harmonious home had built 3 a hospital, clinic and center of services of a cancer in Beijing, these distributinging the medical establishment in area of shopping centre, diplomatic mission and villatic area, can offer those who include tumor to be treated inside all sorts of medical services such as a variety of cure and emigrant check-up serve.
In the meantime, harmonious home still built party member to make, the employee that waits for commercial group for school of company, diplomatic mission, international, hotel and family member provide overall Medical Protection service. The member of party member blocks the harmonious home hospital that can be in Beijing, Shanghai, Guangzhou and clinic be used at the same time, enjoy certain discount. After building a courtyard 1997, already enterprise of nearly 700 transnational corporation, China and foreign country are stationed in China orgnaization and harmonious home built medical services collaboration to concern, its member amount already exceeded 60 thousand person.
The success of harmonious home, also bring numerously the city searchs actively come, invite them to reach local open hospital. 2005, harmonious home first settle Shanghai grows peaceful area, area open goes in Min again later a clinic. Before long, they still will run an international hospital in Pudong reopen. Be in Guangzhou, harmonious home already opened the first clinic 2008, the harmonious home hospital of Guangzhou is preparing to construct in. In the meantime, the harmonious home of Tianjin also enters design phase, predict to will be at the beginning of 2011 devoted operation. In addition, because harmonious home has the concept of medical services management with advanced international, still be in suffer without stannum trust management a clinic. Li Bijing says, in a few years of future, harmonious home hope serves their high grade medical services outspread wait for a city to Nanjing, Chengdu, Qingdao, Hainan.
Besides through open hospital, accept the mandatory, medical services that holds the means such as the lecture to output harmonious home to serve a concept, regard industry of medical services of a thorough China as old woman, li Bijing knows very well, as a result of the limitation of economic condition, a lot of Chinese still cannot get seasonable, effective medical services cure.
And the mother that serves as 3 children, li Bijing also pays close attention to the problem of medical services deliverance of Chinese child all the more. 2001, li Bijing is registered in the United States established foundation of medical services of harmonious home children, it also is the love charity with subordinate group of harmonious home medical services orgnaization.
Annual, harmonious home is met will year of income 1% contributory to foundation of medical services of harmonious home children, regard poor to China children and orphan medical services cure as charge, provide service of tall simple medical services freely for them. Need the children of additional cure to those, foundation also can arrange them to arrive different city even foreign hospital sees a doctor. Since this after charity donates a project to start, harmonious home already offerred medical services to serve for thousands of children.
Serve an item besides medical services, foundation still built many special projects according to need. For example, "Cui Dejie project " . 2006, foundation raises money through raise donations the special fund with enough brushstroke, the children to suffer from leukaemia -- Cui Dejie offers medical services and educational opportunity. After his cure ends, foundation is used at deliverance to have the child of similar case with respect to will surplus capital, especially those suffer from leukaemia, the serious illness such as organic transplanting, at the same time family the children of financial insolvency.
In the meantime, foundation of medical services of harmonious home children still can be a few children that need to plan market fund in great quantities due to illness to establish fund. 2009, beijing harmonious home examined a little girl that calls Pan Yi sail, she has pulmonary artery maximum pressure. The Sidiwen Ya that is in charge of diagnosing big doctor of all previous hill thinks, transplanting new lung is only method, suggest they arrive Dekesasi children hospital sees a doctor. To help Pan Yi sail raises money the medical services charge of high specified number, on December 14, 2009, foundation of medical services of harmonious home children was established " happy sail fund " . Current, pan Yi sail completes lung transplanting operation smoothly already.
In fact, foundation of medical services of harmonious home children often encounters all sorts of children to require case especially, they always also do their best help capital of collect of every disease child or remedial illness. July 2010, ms. Li Bijing is informed to was sufferred from to go up by the Chinese girl Liu Zhiqiong with American couple old adopt leukaemia, search the marrow that match to give the child, maternal Xue Li of the girl returns China. Pass foundation of medical services of harmonious home children, li Bijing helps Xue Li contact concerned medical establishment, it is Liu Zhiqiong collect money of medical services be apt to. This also is the small patient of United States of deliverance of foundation first time.
Li Bijing‘s behavior also is affecting a son, this summer vacation, her 2 sons are accompanied all the time beside in Xue Li, do an interpreter for her. Because Liu Zhiqiong is Chuang person, they and Guangxi Red Cross are accordingly successful after arrange with, already searched marrow at heading for Guangxi on July 5.
"I feel proud for the son‘s behavior! " Li Bijing says, when Ceng Zaiyu cultivates an earthquake, her eldest son also has participated in deliverance to work. Like seeing children resemble her, become to know the love, person that values life, she feels clinking happiness.
(Article origin: Writer of Chinese new era: Feng Jiaxue)
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