Ken Kamler: Medical miracle on Everest
S (Smile) / smile -- provide riant service to each patients
E (Excellent) / outstanding -- should each program, every time little servive routine is done very outstandingly.
R (Ready) / preparation -- get ready to serve for the patient at any time.
V (Viewing) / look upon -- regarding each patients is the honoured guest that needs to provide excellent service.
I(Invite)/ invites -- when every time recieves a service to end, should show sincerity and respect
C(Create)/ is created -- should the atmosphere that try every means creates patient of be sent on a diplomatic mission meticulously to be able to enjoy its to serve enthusiasticly.
E(Eye)/ eye -- should pay close attention to a patient with enthusiastic and friendly eye, get used to patient psychology, forecast patient demand, provide active service, active service, considerate service in time.
Just think:
-- when ambulance ring is noisy
-- when the patient looks around
-- come when critical patient when the courtyard
-- come when senile patient when the courtyard
-- come when deformity patient when the courtyard. . . . . .
How should do, are you ready?
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