2010年12月3日星期五

Doctors and patients connects short message platform to make medical services closer


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Let medical services doctors and patients of closer " TITLE=" to connect short message platform
Let medical services closer " />

Let medical services doctors and patients of closer " TITLE=" to connect short message platform
Let medical services closer " />Peaceful amounts to ill hospital of international heart and vessels (abbreviation " peaceful heart hospital " ) begin from April 2010, inside whole town limits first use doctors and patients connects short message platform to provide healthy and direct service for the patient, had sent a short message up to now more than 20000, benefit and patient more than 3000. Of this service begin human nature of hospital of the heart that it is peaceful to changed a service to add one large window again.

"Patient health is taught " main effect is had in helping the patient and belief of health of establish of its family member, process that fashions healthy behavior. Past nurse can be passed only oral inform patient note, healthy knowledge to wait, the form is onefold, major patient listened to forget afterwards normally, effect of propaganda and education is not ideal, go against the cure of directive patient.

Began April from this year, ministry of medical services of network of peaceful heart hospital and nurse a joint development the information platform that one apply mechanically protects personnel and patient to communicate at cure. This platform uses technology of advanced computer information network, it is terminal with tailor-made fixed phone, it is agency with the short message, protect in patient and cure between establish a straightway communication channel. The hospital is planted according to different disease, different services period of time makes different and directive content and type doctors and patients to open a system, each patients are met when be admitted to hospital its by ill district nurse doctors and patients of input of relevant disease information opens a system, the patient can get corresponding short message hint in different services phase. For example, the patient after be admitted to hospital can be received be admitted to hospital guidance and note; Before the operation, how does during before can obtaining skill, coach and be being guarded after art, the family member apply for the guidance that video visit serves; After leaving hospital, for remedial continuance, the patient can continue to get food and drink of the note that use drug, individuation directive, psychology guidance, exercise knowledge of directive, health care to wait for information.

Short message content is comprehensive and straightaway, normative, reflecting everywhere for patient consider, help patient establishs the confidence of conquer disease, reduce the fear of their heart and uneasiness, let patient know fairly well, let a family member be at ease. And, the short message reminds reduced a nurse to relapse greatly not only oral reduplicative time and amount of labor, and make the patient goes to the lavatory at any time browse, strengthen memory. Doctors and patients connects short message platform to make the patient can experience the warmth that gets care from the daystart that be admitted to hospital, those who accept doctor major, real time directive, pull the distance between close doctor and patient.

In addition, after the patient leaves hospital, still can receive those who get department of hospital network medical services to leave hospital along with visit, the rehabilitation situation that basically understands a patient and the satisfaction that serve to medical services spend investigation. If have any dissatisfactory place, the patient that has left hospital can do not have apprehension ground completely to put forward to the hospital, the questionnaire investigation that reflective circumstance fills in during be in hospital than in the past is more true. To the patient‘s opinion or proposal, the hospital can offer a return inside 3 days and undertake in time improvement.

The doctors and patients that peaceful heart hospital uses connects short message platform to make the patient gets each guidance well and truly, not only the communication between doctors and patients more quick, unobstructed, and shortened the distance between doctors and patients raised patient satisfaction to spend, built relation of harmonious doctors and patients to have positive effect for compose.


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